Faces of AADOM – Melissa Floyd, FAADOM
From Dental Assistant to Office Manager: Leading with Influence
In our latest “Faces of AADOM” series, Heather sits down with Melissa, whose remarkable journey from dental assistant to practice manager embodies the spirit of excellence in dental office management. Melissa’s story is a testament to the transformative power of dedication, empathy, and a passion for helping others.
Melissa began her career in dentistry at the age of twenty, unsure if she could handle the demands of the job. Melissa’s path to becoming a practice manager was paved with curiosity and a commitment to learning. Without formal training, she sought guidance from seasoned professionals in the field.
She recalls her first experience with a severe periodontal patient: “I was very weak-stomached growing up and didn’t know if I could do this. The dentist kept asking if I was okay, and at the end of the day, he told me, ‘If you can do that, you can do anything.’” This trial by fire proved to Melissa that she had the resilience and determination to succeed in dentistry, a field where she could make a profound difference in people’s lives.
Melissa’s philosophy on practice management is centered around putting people first.
“If you’re a leader, you’re a leader no matter what capacity you’re in. Leadership is just influence. So it doesn’t matter if you’re an assistant, dental hygienist, or office manager, or whatever you are. If you’re a leader, you have influence and you’re going to use that no matter what position you’re in.” – Melissa
Join us in celebrating Melissa and many other AADOM members who make up the heartbeat of our community, sharing their unique journeys and the moments that define their passion for dental leadership.
Stay tuned for more inspiring stories in our “Faces of AADOM” series!
About Faces of AADOM
Meet AADOM members who make up the heartbeat of our community – the diverse and talented individuals who embody the spirit of excellence in dental office management. Every member has a story. “Faces of AADOM” shares members’ unique journeys, the path that led them into dentistry, and the moments that define their passion for dental leadership.
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